Company Building

Can You Be Perfect Every Day?

perfect moment Aha! product management team

There are moments in all of our lives when we experience a deep sense of satisfaction. When we have worked incredibly hard and realized our true best. Instant flashes of mental and emotional euphoria. Masterpieces that no one else needs to appreciate. But you know that what you just accomplished means everything. And guess what? These moments can happen at work too.

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What This CEO Learned After Writing More Than 100 Blogs in 2017

2017 Brian de Haaff blog

I have a hard time slowing down. A voice in my head always says, “Why wait? Keep going.” So, I almost never stop. I quickly move forward from finishing one project to starting the next. Always focused on the next big goal, the next big step for our company. It has worked for us so far. Aha! is one of the fastest growing software companies in the U.S. — and yet…

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The One Thing Successful Founders Do to Create Winning Teams

startup founder peer network

Were you an awkward teenager? Not yet an adult but not a kid anymore. I know there were times when I was not quite sure where I fit in and what my role was. This is the beauty of growing up — you have time to try and figure it out (only to realize that the answer is never clear).

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Hey Customer: Stop Treating Me Like a Jerk

angry customer

Angry customers. I have encountered a few. And I bet you have too — even if it was just in passing. Have you ever overheard a customer ranting at their waiter about a meal? Walked into a store while a rage-filled return was in progress? The reason for this anger is usually not whatever the customer is yelling about. The core issue typically stems from something that happened earlier in the day and not feeling valued. The frustration is simply redirected. Unfortunately. 

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Hey Boss: You Are Setting Me Up for Failure

new hire onboarding

A terrible first day at a new job. You show up only to find your wonderful new boss is not ready for you. Nobody greets you. I would like to say I am making this up — but it happened to me. I once sat in the lobby for over an hour waiting to get going at a new job after graduate school.

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Remote Work Is Not Your Scapegoat

remote work scapegoat

This is a tale of a company at a crossroads. Innovation had stalled. Teamwork was anemic. It was a time of stagnation. Leaders wrung their hands over the ailing enterprise. So they issued a decree. “Hear ye, hear ye! Remote work is banned. All employees must return to the closest regional office.”

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How to Be Transparent at Work (Without Making People Cry)

open office layout

Extreme openness. This was the original intention of the open-office design. Breaking down walls would also break down barriers — everyone could exchange ideas throughout the day. The organization would realize a hyper-state of transparency where the best ideas would always win. But I bet you have experienced a different reality with this floor plan.

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Your Company Is Not a Democracy

a company is not a democracy

We are living in unsettling times. In 2016, you may have found yourself saying “What?!” out loud a lot. And I am betting that this year your knee-jerk response has become, “Now what?” But uncertainty in the world is nothing new. And it definitely is no stranger to business.

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How to Silence the Office Donkey

office donkey

My friend Mary recently shared a recurring nightmare. It involved a twisted metamorphosis into a donkey. It was Disney’s fault — specifically, the film Pinocchio. You know, the scene where the mischievous boys transform into jackasses? It scared the heck out of her as a kid. But these days a different type of donkey haunts my friend.

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Your Remote Co-workers Feel Left Out

remote coworkers left out

I was recently talking with a CEO who was having trouble hiring and retaining good people. He was considering opening new locations and adding a few remote workers. His thinking? More people. My thinking? More problems. Guaranteed.

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It Is Time to Eliminate Sales Commissions

sales commissions

Crazy quotas. Anything to close a deal. Pushing customers no matter the cost. If you are a regular reader of this blog, you already know how I feel about the traditional approach to sales. Customers have changed, yet the selling process has not. But here is a surprise — I am about to come to the defense of salespeople everywhere.

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Your Company Will Not Let You Work Remotely — But Why?

pug dog looking out window

People want remote work. I hear this from job seekers, comments on social media, and leaders at technology companies. Everyone wants it and research proves the benefits. But many companies just will not let it happen. What is driving this disconnect?

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Every Remote Team Needs to Do This

I was wary at first. My previous company gathered everyone for an all-hands meeting. This was several years back when I was working at a fast-growing software company. About 150 people crammed into a room that was meant for maybe 25. People were practically on top of each other. Disaster ahead?

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5 Steps to Set Your 2018 Business Goals

goal setting teddy bear

Getting lost used to be much easier. One wrong turn and you could lose your way. You might pull over to unfold a faded paper map. Maybe even ask a stranger at a gas station for directions. Now smartphones and GPS have changed the way we navigate. But even the best technology cannot tell you where you want to go.

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Startups Are No Place for Most New Grads

hire recent graduate at a startup

“Do you think recent grads should work at really early stage startups?” I recently posted this question on LinkedIn. And it ignited a conversation. More than 325,000 people viewed and added hundreds of thoughtful responses. 

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