Innovation

10 Steps Product Managers Take to Get to The Lovability Line

10 building blocks of lovability

I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your company. But let’s face it — you can probably also think of a few customers who merely like your product. And then there are many others who simply tolerate what you do. It takes work to get these customers over the line and into love. 

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Technology vs. Humanity — Your Next Job

technology vs humanity

My career will be defined by the prevalence of the internet. Yours likely will be too. And we are still experiencing an incredible acceleration of the use of technology. But one thing remains the same — we are human. We still crave personal connection, even when so many of our interactions are now made possible by technology.

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Only Obsessive Egomaniacs Create Tech Breakthroughs

roaring lion egomaniac

I once worked for a CEO who thought he was the next Larry Ellison. He was an early Oracle employee but did not go so far as owning a yacht or racing team. What he did do was adopt Ellison’s intense leadership style — ultimately creating a workplace of unhappiness and fear. He owned the company so he could do what he wanted. But he pushed out almost everyone who ever worked there.  

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Stop Worrying About VCs Stealing Your Idea

raccoon stealing radio

A friend approached me last year about starting a software company that would be an add-on in the Salesforce AppExchange. He was in the beginning stages and needed some advice. He had heard that he should have everyone he talks with about the business sign an NDA (non-disclosure agreement) to protect his idea. My reply? “No — but not for the reasons you might think.”

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No One Cares About Your Business Strategy

gentoo penguins floating on iceberg

Recognize this scenario? You join the leadership team at the annual offsite to work on next year’s strategy. The location is somewhere expensive and beautiful. Unfortunately, you hardly ever leave the conference room. 

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Really? Your Office Culture Is Defined by "No"

what-a-mole arcade game with large black mallet

Take a moment and think about your colleagues. Which ones are the naysayers? You know — the people who you think of as “The Mallet” for their ability to smash promising ideas like a game of Whac-A-Mole. 

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Stop Saying These 15 Business Buzzwords (Please)

chocolate labrador puppy playing with a bumblebee

I wish we could just “peel back the onion” … but unfortunately business buzzwords are here to stay. The buzzword is a life raft for a disillusioned and disengaged worker. It is an easy escape route from a tough conversation that might actually require deep thought and carefully selected words. 

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How Competition Can Spark Your Creativity

Girl on beach building a sandcastle

Children never worry that their latest creation is not creative enough. A child building a sandcastle does not second-guess their work — their main concern is the rising tide. Only adults allow self-doubt to creep in and drown the creative process.
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6 Lessons I Learned as the New Head of Marketing at a Startup

I joined Enplug in the fall of 2014. We sell digital signage software, and my job was to send personalized emails and Facebook messages to businesses that might want to purchase our technology. My first role was simple. But it would not stay that way for long.
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How to Steal Your Co-Workers’ Ideas

You hear new ideas all day long. And most of them stink. But every so often you hear one that is so rich that you just cannot get it out of your head. Not only do you wish you had thought of it yourself, you are inclined to run with the idea as your own — just to make sure it does not get lost in the shuffle. And maybe you want to look good too.
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Perfecting a Smooth Scrolling Experience for Large Tables

Depending on who you ask, the <table> is a quintessential cornerstone of web development old and new; an outmoded curiosity from a time where CSS lacked floating elements; or somewhere in between. But even the biggest critics of the <table> must admit that it is excellent at one task: laying out and automatically resizing to accommodate data of varying width and height.
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Making Magic with contenteditable="true"

I love this team. I love the product and engineering team at Aha! because we believe in objectively prioritizing work. To truly build what matters, you must identify which feature requests will help you achieve your goal and which ones will waste your time. Most ideas sound great but actually matter little.
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3 Lessons From the Hacker Who Saved Apollo 11

I have been fascinated by rockets since I was young. As I get older, my appreciation has only grown for the amazing amount of engineering that goes into those majestic machines.
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5 Habits of Hyper-Productive Developers

The Alpha Engineer rules Silicon Valley and all great technology ecosystems. He is tough to find, a genius in thought and a workhorse in productivity. He is worth 100 or more mediocre or lower-skilled engineers. Product managers are lucky to work with just one in their career.

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This Startup Built an App That College Students Love

He thought he was ready for venture capital and that they were ready for him. A founder since high school who had launched and sold a successful Spanish networking website, Juan Carlos Perez approached Silicon Valley investors with confidence last year. He and his co-founder, Jordan Knox, had an idea for a new productivity app aimed at college students.

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