Just Launched! — Enhanced Security on Custom-Branded Ideas Portals

A few people brainstorming in a big room with walls covered in sticky notes. That is how I imagined ideation before I became a product manager. Of course, once I started working as a PM, I learned that new product ideas come from everywhere — from inside the organization, from outside business partners, and most often, directly from customers.

But your ideas deserve better than sticky notes, right? That is why Aha! provides a fully branded idea management solution.

Your Aha! ideas portal is the central place to bring customers, employees, and other partners to the innovation table in a way that feels like a natural extension of your brand. We have provided the ability to use a custom URL for your portal for some time. That makes it easy for people to remember. Today, we take the next step in custom-branded ideas portal security. You can provide your own SSL certificate — or have us create one for you — so your custom ideas portal can now use HTTPS in the URL.

Here is how you can fully customize your Aha! ideas portal experience:

Use custom domains with SSL certificates
As customers and business partners submit their ideas, they want to know that information is safe and secure. Aha! has always (and will continue to) transfer idea data and log-in information over HTTPS. But if you are using Aha! ideas portals with custom domains, you now have the option to use your own SSL certificate or have it automatically issued and managed by Aha! This latest update is a big improvement in apparent security, as ideas portals using a custom domain now show HTTPS in the URL.
Customize your Aha! ideas portal domain and show HTTPS in the URL by providing your own certificate or having it automatically issued and managed by Aha! 

Adapt terminology to match your brand
When someone submits an idea or enhancement request, they are connecting with your brand. They expect things to look and feel familiar. In addition to colors and logo, language is also a big part of brand connection and identity. With over 30 terminology options, you can configure your ideas portal to match the phrasing that is familiar to you and your users.
Customizations Administrators have the ability to configure Aha! ideas portal branding, including overriding default button and field names across the entire portal.

Customize notifications and email branding
Idea management in Aha! provides a flexible and powerful built-in notification system so that you no longer have to manually update interested parties. When a user creates, votes on, or comments on an idea, they automatically become a subscriber. Subscribers are notified of important status changes via email. Add your branding to email notifications and customer touchpoints to increase brand awareness and consistency.
Emails can be customized by configuring the company name in the “from” field, changing the “reply-to” email address, and even adding custom stylesheets.

We know your product ideas are important — they are the starting point for your product innovation. So we continually strive to make it easier for you to securely capture ideas from those who want to share them with you.

That is why custom domains make your Aha! ideas portal URL easy to remember. And now, seeing HTTPS in the URL will give your users additional confidence that their information is secure.

Sign up for a free Aha! trial — be happy
All Aha! customers can now take advantage of SSL certificates for Aha! ideas portals using custom domains. If you are not already an Aha! customer, you may want to sign up for a free 30-day trial of Aha! now to see why over 50,000 users trust Aha! to set product strategy, create visual roadmaps, and prioritize releases and features.

About Jessica and Aha!

Jessica is passionate about showing product managers there is a better way. She is the Product Marketing Manager at Aha! — the world’s #1 roadmap software. Previously she led product at YouEarnedIt, a top five employee engagement platform. Before that she was a product marketing manager at several business-to-business SaaS companies.

Sign up for a free trial of Aha! and see why more than 250,000 users worldwide trust Aha! to build and market products customers love.

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Work from anywhere and be happy. Learn about our team — see current openings.


  1. John Orosco

    This ideas portal is pretty cool. I am the CTO of Sansoro Health and will use this for our customers. Do you guys offer any training sessions for the portal? One-on-one sessions for like 30 – 60 minutes?

    John O

    1. Jessica Groff Post author

      Thanks John, we think it’s pretty cool too. Shoot us a note at support@aha.io — our Customer Success team is made up entirely of former product managers who would love to help!

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