My Name Is Taylor Le — This Is Why I Joined Aha!

Taylor Le

I love learning about the origins of language and how it shapes the world. Reading the work of people from all different backgrounds provides unlimited perspectives and opportunities to grow. In college, I took every type of literature, writing, linguistics, grammar, and editing course that I possibly could.

I quickly discovered that, even more than my own independent writing, I enjoyed working closely with others to help perfect their unique message.

After college, I joined the marketing team at Cengage, a global edtech company serving customers in more than 125 countries. I crafted all types of content — press releases, social media posts, email and newsletter copy, as well as ads and video scripts — for several of the company’s product lines. From SEO to SEM, I dug in with non-stop research. I enjoyed learning about all these different areas of product marketing.

Soon I was the managing editor for three of the company’s blogs and overseeing several freelance writers and editors. I took on more content work, building out customized style guides for multiple products. Although I enjoyed the broad marketing exposure, I wanted to narrow in on one area where I could become a true specialist.

I considered the times when I most enjoyed my work and found a commonality: copy editing.

Reviewing content for accuracy and readability is a skill many writers and editors have. However, the tools and techniques used by copy editors to identify and correct errors in spelling, grammar, punctuation, syntax, and usage require more in-depth training. So, I got to work pursuing a copy editing certificate from UC San Diego.

Once I earned my certificate, I wanted to find a specialized position as a copy editor at a rapidly growing software company. In my job hunt, I came across a familiar company — Aha!

I had previously researched Aha! as a solution for balancing planning and work flows at Cengage. I was thrilled to find an exclusively copy editing role at a successful SaaS company that was already doing terrific work.

The job posting felt like it was written just for me. After reading more about the Aha! culture and values, I stopped what I was doing and applied immediately.

(After proofreading my application roughly two dozen times, that is.)

My interview process moved quickly, and every interaction led me to feel I was in the right place. Each person was enthusiastic about not only their own work but the work the company was doing as a whole. A strong emphasis was placed on helping each other grow as a team. Moreover, each person I spoke with was openly thrilled at the prospect of bringing a copy editor on board.

Since joining, I’ve found that everyone on the Aha! team shares my drive for being the best at what they do.

This makes it a perfect environment to build upon each other’s strengths to create content and user experiences that go above and beyond what you typically find in business applications. The team’s hard work and dedication to building a superior product allows Aha! customers to be their very best as well.

From blog posts to support articles and instructional UI copy, getting to flex my copy editing skills is a great feeling. At Aha!, I now find myself with an endless supply of brilliant individuals to work with and bodies of text to perfect.

That is why I joined Aha! — and why you should too.

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