I Said “No More Salespeople, Please”

no more salespeople

I bet at some point, you have done it — you hid from a salesperson. You did not want to be rude, but you also did not want to be bothered with the hard sell. The goal was to get done and be gone before they could harass you. This happened to me recently when I was test-driving a new car.

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“Do You Need an Office?” My Mother-in-Law Wants to Know

remote work Aha! product management roadmap team

My mother-in-law was recently in town visiting. When the conversation turned to work, I filled her in on how things were going with Aha! and how our fully distributed team is rapidly growing. She looked at me quizzically and asked, “Do you need an office?”

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Just Launched! — Release Burndown Chart for Agile Teams

“Will this ship on time?” I bet your team is used to hearing this question. It should be simple enough to answer. But considering how many features and moving parts are in every release, it is not always a clear “yes” or “no.”
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Your Boss Should Never Tell You to “Care Less”

care less dog

“Why do you care so much?” “Stop trying so hard.” You may have heard this from a well-meaning colleague or, even worse, from your own boss. But why would someone want you to care less?

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Technology vs. Humanity — Your Next Job

technology vs humanity

My career will be defined by the prevalence of the internet. Yours likely will be too. And we are still experiencing an incredible acceleration of the use of technology. But one thing remains the same — we are human. We still crave personal connection, even when so many of our interactions are now made possible by technology.

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Product Manager: Don’t Be a Data Fool

data only trap

Pop quiz: How many minutes a day do customers use your product? What screens do they visit most? How much data do they enter? These questions might have you dreaming of an analytics dashboard that would bring you nirvana. But beware — you will never fully understand your customers if you fall into the “data-only trap.”

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Just Launched! — Manage Your Aha! Licenses Across Teams

Aha roadmapping software - settings page, table of paid seat groups

Few things make us blush. But the thought of customers fighting over Aha! licenses? That turned our cheeks positively red. We are very grateful to serve many of the world’s best-known and largest companies. Some of our customers who use Aha! across multiple teams told us it was not easy to ensure that each group received their proper allotment of licenses.
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These Honest People Are Not Impediments to Profit

angry bonnet monkey

Have you seen the real “real” news? A few well-known companies are behaving badly. They made some money in the short term and felt like long-term winners. People were celebrating their success loudly. And the companies themselves were banging their collective chest with pride — look at us. Yet when their lack of integrity and questionable tactics were revealed, all that hype was replaced by scorn. Sound familiar?

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Why This CEO Says “No” to Venture Capital

venture capital do not feed animals sign horse

“Can we grab coffee on Tuesday or Thursday next week?” This is the sign-off on so many email pitches from associates at venture capital firms who are sourcing deals. Deals — yep, companies with real products and growing customer bases who are going places.

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Only Obsessive Egomaniacs Create Tech Breakthroughs

roaring lion egomaniac

I once worked for a CEO who thought he was the next Larry Ellison. He was an early Oracle employee but did not go so far as owning a yacht or racing team. What he did do was adopt Ellison’s intense leadership style — ultimately creating a workplace of unhappiness and fear. He owned the company so he could do what he wanted. But he pushed out almost everyone who ever worked there.  

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Just Launched! — Create Feature Templates with Preset To-dos

What is it exactly that makes product managers so busy? I know I often wondered where the day went when I was a PM. So, we asked the PM community on Roadmap.com to describe their work — in just one sentence. Responses ranged from “herding cats” to “turning ideas into businesses.” But there is one thing just about every product manager can agree on.
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Product Managers: You Are What You Build

product managers you are what you build lovability biplane

If you are like me, the following has happened to you. And if you are lucky, it has only happened once — but that is unlikely.

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The 3 Signs of Product Love

puppy love

Do you believe in love at first sight? Some people quickly answer this question with “yes.” But ask if they can pinpoint the very moment their affections blossomed and you usually get a vague reply. Something like, “We met in college at a mutual friend’s party.” That is because most love grows over time — there is no one magical moment.

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7 Components of Your Complete Product Experience

complete product experience

“What is your product, really?” If you work for a technology company, you might think of it as the item you directly sell, the software that you ship, or the basic service you provide. But this is only part of the answer. Your product is actually the complete experience and relationship you and your customers share.

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The 10 Building Blocks of Lovability

art museum

Rave reviews are unusual. For good reason. This kind of adulation is only reserved for the truly outstanding. Even artists who refine their craft for years may not be recognized for their genius during their lifetime — if ever. Product builders can find a lesson here. Complaints come fast and easy. Adoration, not so much.

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