Product Managers: Celebrate the Interruptions

drowning product manager

You start the day off ready to cruise through your schedule and To-do list. And then… the speed bumps appear out of nowhere. Impromptu meetings. Last-minute requests. Fire drills from the sales team. If this sounds like your typical work day, I have good news for you — you are a fortunate product manager. Read more…

There Is a New Animal in Silicon Valley

silicon valley unicorn startup

There is a new animal in Silicon Valley. And it is nothing like the unicorns you have read about in the past. This new beast is not quite as flashy. It moves a little slower than its spiral-horned counterpart — the one who galloped to ridiculous valuations at breakneck speed. And you probably will not see this new creature in the news. Why?

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How This CEO Learned to Let Go

Aha! product roadmap management

“We no longer want to work with you.” I once had to say this to a well-known multinational technology company. Our team at Aha! had met with them eight times and they were still asking for an additional (free!) six-month product evaluation. The value exchange simply was not there. So, it was time to kindly say goodbye.

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Just Launched! — The Perfect Report for Strategy and Product Reviews

Product managers should be power users of their products. How many times have you heard that? It may sound cliché, but we think it is true. And we are certainly power users of Aha! — when we recently began to prep for our bi-annual company meeting, we found ourselves liking the hierarchy report. But we did not love it. To truly work for us, we needed it to include additional information and metrics. And we knew if we needed that, then you did too.  Read more…

What a 7 Year Old Taught Me About Team Spirit

work at Aha! product management software

“Dear Future Me, I hope I work at Aha! And live at the beach. Love, Carson” An Aha! teammate recently shared this note with the company. It was from his 7-year-old son’s school journal. And I was blown away. Aha! is the type of company our kids aspire to work for? Mouth-wide-open speechless.

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4 Traits That Make Remote Teams Lovable

Aha! product roadmap remote team

Have you seen the news? Some companies are calling their remote employees back to the office — a forced, cross-country trek to permanently “co-locate” at HQ. Reading the headlines, you may wonder if companies have fallen out of love with remote work.

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Just Launched! — The World’s Best Board for Managing Features

We might be a bit biased, but we think Aha! is awesome. Perhaps it is because you often tell us how much you love us. As a thank you, we just improved what was already the best way for product managers to define and manage product features. Maybe we are a little full of ourselves — you decide. Read more…

Product Manager to Customer: “What Do You Really Want?”

dog clothing box subscription product

Listen to the customer. This is the advice given to many product managers. But what if you are listening — yet hearing all the wrong things?

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10 Steps Product Managers Take to Get to The Lovability Line

10 building blocks of lovability

I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your company. But let’s face it — you can probably also think of a few customers who merely like your product. And then there are many others who simply tolerate what you do. It takes work to get these customers over the line and into love. 

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Just Launched! — Enhanced Aha! + GitHub Integration

The smallest changes can make big impacts for product managers. You fret the details while working to see the big picture. You seek to capture valuable insights so you can build what matters. And you know that engineering will periodically need access to those insights as they tackle the “how” of creating an elegant solution.  Read more…

Smash More Bugs

smash more bugs

Drop everything. This is what our team does when a bug is found. Recently, a customer reported an issue in a new feature that had just gone live. We quickly identified the problem, fixed it, and sent an apology and an update to the customer. This was all within an hour. They replied, “When you fix sh*t that fast, there is no need to apologize.”

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5 Ways to Know If Your Boss Is Selfish

giant octopus

Work is life and life is work. It is not always fair or easy. There are good days that remind you why you love what you do. You finish an important project or receive an encouraging word from a colleague. Other times, you put in a big effort but fail to achieve the goal. And you wake up at 3 a.m. mulling over what went wrong.

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The Top 6 Blog Posts for Product Managers — May 2017

texas bluebonnet

More great blog posts about building lovable products. This was a busy spring. We introduced Lovability, the bestselling book from Aha! CEO Brian de Haaff. Resources for product managers to bookmark include The Building Blocks of Lovability and The 3 Signs of Product Love.
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Just Launched! — The New Reports Dashboard for Product Management

You probably have tons of reports scattered around. I always had at least product goals and their status, ideas submitted by customers, and features planned based on their value — all in carefully crafted spreadsheets. And I had about five different versions of my product roadmap. Now, imagine having a single web-based dashboard for all of your product management reports. Good news! We just built that.
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Hey Boss: My First Day Really Stunk

skunk first day

I will never forget that day. I had just started a new job after finishing graduate school and moving back to the San Francisco Bay area. I showed up at the specified time and aimlessly walked around the office, looking for my new boss. He was at a “breakfast meeting,” I was told. “Go ahead and wait in the lobby.” I waited — and waited. Sad.

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