Company Building

A Product Manager’s Love Note — It Changed Everything

baby chicken running on flagstone walkway

It is not every day that you receive a love note. A person has to think you are pretty special to write a heartfelt message of appreciation and devotion. Who takes the time to do that these days? It is especially rare for people to profess their love for a software company. 

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The One Metric Silicon Valley Is Missing

boy chalk drawing of a rocket ship

A friend just recently helped raise money for a fin-tech startup. Exciting times with lots of numbers to watch. Especially when it relates to having money in the bank to push that end-of-business death cliff out another 18 months. But all he could talk about was that it was an “up round.” (Barely, but still up.) I reminded him that for private companies there is one number that people obsess over, often causing more harm than good — valuation.

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Your Success — Think Like a Grandpa

black and white fedoras

“Think like grandpa?” That may sound like backward advice. Times have changed. What could our grandparents possibly have to say about running a business today? Well, I think they have plenty to say.

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The Un-Buzzed Way to Build a Great Company

Aha! product management book

People are unhappy at work. That is obvious. In a recent post I strongly suggested that leaders have a responsibility — to treat everyone with respect, set a positive example for the team, and create a framework for what success looks like. But what happens when leaders do not own up to that responsibility?

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You Do Not Need a Chief Happiness Officer

stuffed horse in a ball pit

Nap pods. Stairs replaced with slides. A full-size Ferris wheel. No, I am not talking about an adult arcade hall. These are all real ways companies try to keep people happy. I even know someone whose company installed a ball pit. He said it was fun for a moment. But it ultimately became an office joke (and a great way to hide colleagues’ pens).

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You Deserve Workplace Freedom

I love being outside. Just last week I went snowshoeing with some friends in Yosemite. But when I told a colleague about my trip, she wrinkled her nose. Snowshoeing? No thanks. Curling up indoors with a good novel is her idea of a good time.

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Will Your Legacy Mindset Fail You?

Aha! roadmap software for product managers on mountain bike

“The epitome of power.” I recently read an article in Harvard Business Review that proclaimed this was why we should care about building a legacy. It gave me pause. The word “power” suggests that legacies are about leverage and status, reserved for company founders and CEOs. I know that is not the case.

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You Cannot Buy This Priceless Tool

Aha! roadmap software team go-kart race

Is there a fee for being happy at work? I recently saw an ad suggesting that there might be. A software company promised to boost employee engagement and retention with its powerful analytics platform — all for a small monthly fee. While the technology might be impressive (and there are certainly benefits to HR software) I had to shake my head at the pay-for-happy thinking.

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Whoa! Product Manager: Your Customer Despises You

boy in orange pants with slingshot in the forest

I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would save costs and reduce network congestion. Unfortunately, we hit a couple of roadblocks in the process. The first was that we delivered the product months late. The second (and worst) was that it crashed the customer’s test network.

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Your Startup Is Failing — This Question Tells You Why

a small rabbit toy left behind sitting in the centre of the pavement

So you want to start a company. You have done your research. And you know it will be hard work. You probably found the oft-cited statistic that 80 percent of startups fail. You may have even read a few post-mortems — the retrospectives company founders and investors write about their startups’ demise. 

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Networking Is a Waste of Time

two men clinking coffee cups and spilling

There are 450 million active users on LinkedIn. And I swear half of them want to take me out for coffee. I get these requests on a regular basis and I always find it strange. Mostly because I do not know most of the senders. It is akin to a stranger on the street asking, “Hey, how about a quick latte?”

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Stop Hacking Your Success — Start Building

chain saw cutting a tree branch

The word “hack” has a colorful history. Not so long ago, if someone had suggested you had hacked your way to the top, you probably would have given them a sideways glance. The word described someone who performed mediocre work — not someone to emulate.

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Why Is Sam Sleeping at His Desk?

cat sleeping on a macbook pro laptop

What is the biggest threat to your career and company today? You might say cash flow, lagging sales, or finding qualified candidates. Or you might even say it’s working hard with the limited time you have. There is much to do and only 24 hours in each day.

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Can We Talk About the Elephant in Your Office?

elephant raising trunk and eating grass

You are not imagining things. There is indeed an elephant in your office. Everyone tries to tip-toe around the beast — yet it is becoming increasingly difficult. You see, he started off small, but now he is enormous.

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Your Startup Does Not Need "Adult Supervision"

pouring a bottle of champagne

A friend of mine came over the other night for a pep talk. He works at a San Francisco logistics startup. And he said that things are going well and not so well at the same time. Weird, right?

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